Return & Refund Policy

Every GOAT product is hygienically packed, sealed, and quality inspected before dispatch to ensure it reaches you in perfect condition.

  • For hygiene and safety reasons, all innerwear products are not eligible for return or exchange once delivered.

  • Please inspect your package upon delivery and verify the product, size, colour, and quantity before opening or using it.

  • If you receive a damaged, defective, or incorrect product, please report the issue to our Customer Support within 24 hours of delivery along with clear photographs.

  • We recommend recording an unboxing video while opening your package, as it may help us verify claims related to transit damage, missing items, or incorrect deliveries.

Your trust is important to us, and every GOAT order is packed with the highest standards of quality, hygiene, and care.